As businesses increasingly embrace cloud solutions the importance of safeguarding critical data becomes more paramount. A challenge for many partners and customers is rationalizing their IT solution stack across a surplus of local and global compliance cyber security requirements. In this blog, we will delve into how the IT Supply Chain has evolved and how partners are getting ahead of rising customer standards.
The evolution of the IT Supply Chain
The traditional IT Supply Chain operated as a transactional process, with physical hardware moving from supplier to vendor, to the end customer. This method, however, lacked continuous engagement, resulting in a disjointed relationship between stakeholders. However, with the arrival of the internet, Software as a Service (SaaS), and cloud technologies, the paradigm shifted. Physical hardware was swiftly replaced by regularly updated cloud software, ushering in a more enduring, relationship-driven model.
The rise of data in the cloud
Recently, there has been an exponential surge of data residing in the cloud. This expansion over the past decade has brought forth a host of compliance requirements. Compliance now revolves around safeguarding personal data and adhering to legal and regulatory standards (like GDPR). Moreover, in the face of escalating cyber threats and the looming danger of ransomware, cybersecurity has emerged as a pivotal element of the modern IT Supply Chain.
Certifications as assurance
Certifications play a crucial role in instilling confidence in customers. They also serve as tangible indicators of a resilient solution backed by industry and regulatory standards. Consequently, the IT supply chain has grown and placed a focus on how each stakeholder is doing their part to ensure business data is safeguarded.
In this shifted model, customers demand heightened assurance from both partners and vendors to ensure compliance and cybersecurity of their technology. MSPs must align themselves with these certifications to assure clients of their commitment.
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As businesses navigate the complexities of the modern IT supply chain, the evolution from a transactional to a relationship-driven model underscores the need for continuous engagement and assurance. By embracing certifications and prioritizing a customer-centric approach, MSPs will be well-equipped to navigate the modern Supply Chain and ensure the security and success of their customers. If you would like to learn more about how to safeguard your customers, we invite you to watch our recent webinar.