Cloud Backup saved our customer $15,000 after a ransomware attack, and the entire restore was completed in a few hours”
– Chad Smith, Endeavour Solutions
With 124.5 billion work emails sent and received daily, now is the time to secure email data.
Comprehensive Exchange Online backup solution
Stay ahead of data loss and disruption. SkyKick Cloud Backup ensures your Exchange Mail is always backed up and available to restore.
Granular Recovery Options
Bounce back fast from data loss with granular recovery options including point-in-time, full mailbox & cross mailbox restorations.
Say goodbye to manually juggling customer onboarding and offboarding. Groups Management streamlines your processes with automated user management. Have greater control over multiple clients and ensure your customers remain protected!
Microsoft 365 backup built for MSPs
With SkyKick’s backup solution, we secured our customers’ data and also built a successful managed service offering.
Frequently asked questions
Why do you need SkyKick Cloud Backup when Exchange Online is already a cloud service?
Many small businesses may not be aware that the risk of data loss also extends to the cloud. As reported by the IT Compliance Policy Group, an industry research firm, 32% of businesses are impacted by data loss in the cloud. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware – and the detrimental costs from these incidents can be severe, up to $120,000 on average per incident for small businesses. Leveraging a cloud service like Exchange Online thus doesn’t necessarily protect you from these threats. For this reason – and the fact that native data retention policies provided by Microsoft may not be adequate – it is just as important to backup Exchange Online data as it was when mail was being managed on-premises.
How is SkyKick Cloud Backup different from Microsoft 365's advanced data protection services?
Microsoft 365 offers license-dependent data protection features including Archiving and Litigation Hold. These features are designed for compliance and litigation, not for quick search and restore of lost data.
Relying on Legal Hold to restore an email can take up to six hours, increasing support costs and reducing customer satisfaction.
The cost to restore a single email can be equal to or more than the cost of investing in an organization-wide backup solution for an entire year!
But what if you need to recover an entire folder or mailbox of a key employee and how will the delay or inability to restore data impact the relationship with your customer?
What are the benefits of having an Exchange Online Backup?
The SkyKick Exchange Online Backup service provides a number of benefits both to MSP partners and their downstream end customers – the small businesses they serve. For partners, it helps them provide a critical and highly valued service to their end customers – one that operates much like an insurance policy for key productivity data – and which extends Microsoft native data retention policies. Specifically, it gives these partners a powerful backup tool for the critical Exchange Mail components (mail, calendars, contacts, tasks, etc) used by small businesses. Small business customers can thus quickly and accurately recover from unfortunate data loss incidents involving this mailbox data with minimal disruption, mitigating possible data loss costs.
How does SkyKick's Cloud Backup for Exchange differ from everyone else?
SkyKick Exchange Online Backup is a premium data protection service for Office 365, giving partners a powerful tool to help small businesses quickly and accurately recover from productivity data loss. Its differentiating features as an Exchange Online backup solution are:
• Full backup coverage of all the Exchange Online components, including mail, calendars, shared mailboxes, contacts, tasks, notes, journals, and public folders
• Ability to offer unlimited backup storage and retention – including deleted users
• Powerful search and restore capabilities to quickly recover from data loss
• Full cloud to cloud solution built exclusively on industry-leading public cloud provider Microsoft
What type of data does the SkyKick’s Exchange Online Backup save?
SkyKick Exchange Online Backup provides data protection of all the critical Exchange Online components, including mail, calendars, shared mailboxes, contacts, tasks, notes, journals, and public folders.
How does an Exchange Online Backup work?
SkyKick Exchange Online Backup operates adjacently, but distinctly from an Exchange Online subscription. It is developed by SkyKick but operated and brought to market by partner MSPs, who offer this as an additional service to their small business customers. As a fully managed cloud-based Software as a Service (SaaS), it operates seamlessly in the background for Office 365 subscribers, without the need for any onsite hardware or software. All backup data is stored in a secure and encrypted state by SkyKick on Microsoft Azure, its exclusive public cloud infrastructure provider.
How can I try SkyKick Exchange Online Cloud Backup?
Partners can try SkyKick Exchange Online Cloud Backup for free on their own Office 365 tenant by registering on SkyKick.com and then requesting an Internal Use Rights (IUR) subscription. We highly encourage this as a first step for any MSP interested in learning more about SkyKick offerings.