Protect collaboration data, enhance modern workplace productivity, increase recurring revenue
Full restore of Microsoft Teams, Standard and Private Channels, associated SharePoint sites, document library to store team files, folders and versions.
Export of Standard and Private Channels posts.
SkyKick Cloud Backup uses industry leading 256-bit encryption at rest and 128-bit in transit. The data never leaves the Microsoft Azure environment, which ensures all the inherent security and compliance capabilities that Azure offers. Backup data can be stored at any of the more than fifteen Azure data centers available globally – including multiple country specific options in Europe, North America and Asia. Partners and customers can also opt to store backup data in their own Azure storage accounts.
Built on top of an industry-leading security, SkyKick Cloud Backup helps protect the data by taking up to 6 snapshots at regular intervals throughout the day. This ensures that the backups keep up with your customers increased use of digital collaboration and communication.
Quick and easy; set-up new customer subscription in minutes
No equipment or software to install
No complex configuration or customer action required
Easy to use intuitive portal
Automated discovery and enablement
Find data quickly. Easy to browse. Powerful search.
One-click restore puts data right back where it was. No file overwrites.
Keep up with customer changes: Automated discovery identifies new users or content. Option to automatically add to the backup.
Rapid restore of data gets customer back on track quickly.
Self-Service options make it easy for customer to restore data.
Partner-branded self-service portal available.
Contact support for anything, from sales and setup to restoring data
Addresses customer need to protect data
High attach rate as a complementary SaaS service for Microsoft 365
Easily add Cloud Backup to SkyKick Microsoft 365 migration
Bundle with migration for reduced pricing
Fixed pricing
Unlimited backup and retention
No overages
High margins
Products built for partner success
We don’t compete for customers
All customer leads go to our partners
Minimal effort required to restore data
Customer self-service options
ConnectWise Manage integration streamlines operations
Microsoft 365 is the number-one cloud-based productivity suite, with powerful tools for communication, collaboration, and content creation. However, it is not designed to quickly and easily restore lost, deleted, or corrupted data to ensure ongoing productivity. Cloud Backup empowers your customers to get the most out of their Microsoft 365 investment by protecting their data and productivity across the Microsoft 365 tenant.
| The ideal second service for Microsoft Office 365 |
Microsoft 365
Business Standard |
Microsoft 365 +
SkyKick |
| Microsoft Teams | ||
| Deleted item retention | 30 Days | Unlimited |
| Mailbox storage capacity (email & calendar) | 50 GB | 50 GB + Unlimited Backup |
| Data storage capacity (files & notebook) | 1 TB | 1 TB + Unlimited Backup |
| Backup and restore of Group mailbox, calendar, files, and OneNote |  |
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| Backup and restore of Teams standard and private channels, posts, and files | |
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| Backup and restore of Microsoft Teams chats and files | |
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There are multiple threats to data within Microsoft Teams, and fewer advanced data protection features within Microsoft 365 for these products, compared to Exchange Online. Items in the recycle bin are unrecoverable after 186 days, but items can be intentionally purged making them unrecoverable.
Many small businesses may not be aware that the risk of data loss also extends to the cloud. As reported by Help Net Security, an information security news firm, 42% of companies experienced a data loss in 2020 while 41% reported lost productivity due to lack of timely restore. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware – and the detrimental costs from these incidents can be severe; one hour of downtime can cost a small business approximately $8,000, with around 40-60% of small businesses never reopening after data loss (FEMA, 2021 study). Leveraging a cloud service like Microsoft Teams thus doesn’t necessarily protect you from these threats. For this reason – and the fact that native data retention policies provided by Microsoft may not be adequate – it is just as important to backup Microsoft Teams data as it was when these services were being managed on-premises.
SkyKick Cloud Backup for Microsoft Teams provides a number of benefits both to MSP partners and their downstream end customers – the small businesses they serve. For partners, it helps them provide a critical and highly valued service to their end customers – one that operates much like an insurance policy for key productivity data – and which extends Microsoft native data retention policies. Specifically, it gives these partners a powerful backup tool for the critical Microsoft Teams collaboration tools used by small businesses. These customers can thus quickly and accurately recover from unfortunate data loss incidents involving this mailbox data with minimal disruption, mitigating possible data loss costs.
SkyKick Cloud Backup for Microsoft Teams provides data protection of all the critical collaboration components of these services, including standard and private channels, associated SharePoint online sites, document library to store team files, posts, versions, and membership data.
SkyKick Cloud Backup is a premium data protection service for Office 365, giving partners a powerful tool to help small businesses quickly and accurately recover from productivity data loss. Its differentiating features as a Microsoft Teams backup solution are:
• Backup coverage of Microsoft Teams critical collaboration components, including standard and private channels, associated SharePoint online sites, document library to store team files, posts, versions, and membership data.
• Ability to offer unlimited backup storage and retention – including deleted users
• Powerful search and restore capabilities to quickly recover from data loss
• Industry-leading security and privacy policy support – HIPAA and GDPR compliance at no extra charge
• Full cloud to cloud solution built exclusively on industry-leading public cloud provider Microsoft
Many small businesses may not be aware that the risk of data loss also extends to the cloud and includes services such as Microsoft Teams. As reported by Help Net Security, an information security news firm, 42% of companies experienced a data loss in 2020 while 41% reported lost productivity due to lack of timely restore. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware – and the detrimental costs from these incidents can be severe; one hour of downtime can cost a small business approximately $8,000, with around 40-60% of small businesses never reopening after data loss (FEMA, 2021 study). For this reason, it is just as important to backup Microsoft Teams data as it was when these services were being managed on-premises.
The SkyKick Microsoft Teams Backup solution operates adjacently, but distinctly from an Office 365 subscription. It is developed by SkyKick but operated and brought to market by partner MSPs, who offer this as an additional service to their small business customers. As a fully managed cloud-based Software as a Service (SaaS), it operates seamlessly in the background for Office 365 subscribers, without the need for any onsite hardware or software. All backup data is stored in a secure and encrypted state by SkyKick on Microsoft Azure, its exclusive public cloud infrastructure provider.
Partners can try SkyKick Cloud Backup for free on their own Office 365 tenant by registering on SkyKick.com and then requesting an Internal Use Rights (IUR) subscription. We highly encourage this as a first step for any MSP interested in learning more about SkyKick offerings.
