Secure customers’ data and grow recurring revenue

Ironclad Cloud Data Security for Microsoft Office 365 including Exchange, OneDrive, SharePoint and Teams

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Open doors to strategic revenue opportunities and win customer trust with a top-tier data protection solution for hybrid work.

Protect
What Matters

Enhance customer confidence by securing hybrid work and virtual collaboration

Boost
Practice Profitability

Grow recurring revenue with easy to sell, low-cost to manage, business critical solution

Expand
Service Portfolio

Deepen customer relationships to maximize as a managed services offering

Protect What Matters

Digital collaboration is thriving but increases security exposure
50%

Data loss is due to human error

10x

SMBs hit with data breaches than large organizations

206 days

Before data breach is detected

73%

Orgs concerned about risks of Work From Home

Data loss happens

Costly

Small businesses are set back $8,000/hr of downtime due to malicious or accidental data loss

Impacts productivity

Microsoft SLA only covers cloud service and not data protection; productivity data requires 3rd party backup.

Cyber-Attacks

Round-the-clock protection against burgeoning ransomware is top of mind for customers.

We protect it

Complete Microsoft 365 coverage

Protect Exchange Online, SharePoint, OneDrive, and MS Teams to ensure ongoing productivity

Unlimited Retention

No data caps, overages or pruning of data ; deleted user information always retained.

Multiple snapshots a day

Ensure backups keep up with user data and specific restores

Peace of mind

Hybrid work security

Staying protected through secure hybrid environments mitigates cyber-attack risks

Evolves with business growth

Automated discovery scales by identifying new users and content.

Industry-leading compliance

Encryption and compliance including GDPR, HIPPA ensures backup data never leaves Azure environment

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Boost Practice Profitability

Drive higher Annual Recurring Revenue despite diminishing Microsoft 365 margins
58%

Of SMBs have no backup plan as Microsoft 365 does not include backup

10x

Time within which 60% of SMBs that lose data will shut down

90%

SMBs who would hire an MSP who offers cybersecurity solution

50%

Increase in margins by attaching Cloud Backup to every Microsoft 365 deal

Easy to sell

ROI Accelerator

Proven ARR economic model delivers high margins for a key business imperative.

Easy to attach and renew

Procurement flexibility as value-add M365 bundle or cross-sell, with one simple user/month price, no surprises.

Ideal next cloud service

Simple and profitable bridge from a one-time SkyKick migration experience to an ongoing relationship

Easy to administer

Quick setup

Seamless installation and management in minutes without any client-side software needs

Predictable

Transparent billing and proactive alerts instill customer confidence.

Flexible restore options

Lightning-fast search and one-click restore to get data right back to where it was

Easy to grow with

Self-service capabilities

White-label capability provides extensibility to deliver as a managed service.

Reliable customer outcomes

Cloud Backup provides data insurance with no hidden costs; customers don’t need it till they really do!

Proactive monitoring

Drives satisfaction and increases retention through prescriptive guidance on risk mitigation.

Expand Service Portfolio

Ensure customer security and productivity in a rapidly evolving hybrid world
5x

Increase in Microsoft Teams users since pandemic to 145 million

$85

Potential for MSPs to grow Microsoft 365 revenue per user/mo through Teams

130%

YoY surge in MSP businesses selling MS security services

77%

ITSP’s who want to manage non-Microsoft SaaS apps

Drive Microsoft Teams adoption

Drive usage

Mobilize large numbers of users with standardized hybrid usability

Deliver add-on services

Provide differentiated services like security & app deployments

MS Teams as a platform

Leverage automation for proactive support, security and Teams management.

Invest in single platform

Cloud transformation offerings

Migrate, protect and manage customers and help them succeed in the cloud.

Cost efficiencies

Work with a 100% through-partner organization, offering top-notch onboarding and support.

Accelerate time to market

Leverage ready-made marketing assets to run campaigns, generate demand, and educate prospects.

Leverage automation to achieve scale

Help Desk automation

Free up IT staff to focus on differentiated MS Teams work, NOT busy admin tasks

Security services

Robust security layers and role-based controls secure your and customer environments

Expand beyond Microsoft 365

Diversify portfolio by managing apps to provide a profitable full-service MSP experience.

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Win in the cloud with a solution that matters to your customers, is easy to operationalize and expands your MSP footprint

Partner
Decision Maker

• Increase profitability by reducing customer acquisition costs and widening margins
• Turn one-time migration into long-term customer relationships

Managed Services Lead

• Deliver managed services repeatably and at scale
• Ensure customer data is protected against loss – whether malicious or accidental

Customer
IT Lead

• Seeks a business partner, not just MSP
• Eliminate security vulnerabilities created by on-prem systems

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Frequently asked questions

What are the benefits of having Cloud Backup?

A Microsoft 365 backup solution such as SkyKick Cloud Backup provides a number of benefits both to MSP partners and their downstream end customers – the small businesses they serve.  For partners, it helps them provide a critical and highly valued service to their end customers – one that operates much like an insurance policy for critical productivity data – and which extends Microsoft native data retention policies. Specifically, it gives these partners a powerful backup tool for key productivity assets used by small businesses – including Exchange Online, SharePoint and OneDrive and the collaboration tools such as Microsoft 365 Groups and Microsoft Teams. Small business customers can thus quickly and accurately recover from unfortunate data loss incidents involving this productivity data with minimal disruption, mitigating possible data loss costs.

What type of data can be protected using SkyKick Cloud Backup?

SkyKick Cloud Backup is a market-leading Microsoft 365 backup solution for small businesses. Its backup scope includes the complete set of Microsoft 365 productivity data that small businesses rely on to collaborate, communicate and operate efficiently, from Exchange Online information (mail, calendars, contacts, notes, etc.) to SharePoint libraries and data, OneDrive files and folders, and data stored and used by Microsoft 365 Groups and Microsoft Teams.

How is SkyKick’s cloud backup different than the rest of the competition?

SkyKick Cloud Backup is a premium data protection service for Microsoft 365, giving partners a powerful tool to help small businesses quickly and accurately recover from productivity data loss. Its differentiating features as an Microsoft 365 backup solution are:

• Comprehensive backup coverage across the Microsoft 365 portfolio – including the latest collaboration tools such as Microsoft Teams and Groups 

• Ability to offer unlimited backup storage and retention – including deleted users 

• Powerful search and restore capabilities to quickly recover from data loss 

• Industry-leading security and privacy policy support – HIPAA and GDPR compliance at no extra charge 

• Full cloud-to-cloud solution built exclusively on industry-leading public cloud provider Microsoft

How does a SkyKick Cloud Backup work?

SkyKick Cloud Backup operates adjacently, but distinctly from an Microsoft 365 subscription. It is developed by SkyKick but operated and brought to market by partner MSPs, who offer this as an additional service to their small business customers. As a fully managed cloud-based Software as a Service (SaaS), it operates seamlessly in the background for Microsoft 365 subscribers, without the need for any onsite hardware or software. All backup data is stored in a secure and encrypted state by SkyKick on Microsoft Azure, its exclusive public cloud infrastructure provider.

How much data is stored and how long can I keep it?

There is no limit to how much user mailbox data is backed up in SkyKick Cloud Backup, nor is there a time limit to how long it is retained, provided your customers maintain an active subscription.

What are some potential data threats when it comes to using the cloud?

Using cloud-based services can offer customers significant advantages with regards to scalability, cost, productivity, and efficiency, among others. However, the cloud still poses security risks for users, as viruses, ransomware, and other data breach risks can still impact user data in the cloud. In fact, analysts point to the fact that 32% of businesses are impacted by data loss in the cloud at some point, with the most common causes being user error (64% of cases) and malicious attacks (20%).

Is it possible to lose data when using the cloud?

Yes, companies who use the cloud are still at risk of losing data. As reported by the IT Compliance Policy Group, an industry research firm, 32% of businesses are impacted by data loss in the cloud. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware. Having data in the cloud doesn’t necessarily protect you from these threats.

What are the potential costs of data loss for businesses?

When small businesses suffer data loss, this often has a detrimental impact on their operations, from lost productivity, replacement hardware or software, to even payments to recover data from ransomware. According to a recent study by Kaspersky Labs, the average cost for a data breach incident in 2018 amounted to $120,000 for small businesses, a 36% increase over the prior year.

How does SkyKick Cloud Backup integrate with Microsoft 365?

SkyKick Cloud Backup operates adjacently, but distinctly from a Microsoft 365 subscription. It is developed by SkyKick but operated and brought to market by partner MSPs, who offer this as an additional service to their small business customers.  MSPs leverage the latest industry and Microsoft security protocols – such as MFA – to securely connect their customer Microsoft 365 subscriptions with the SkyKick backup functionality.

What happens if a user does not exist any longer, or data from deleted users?

SkyKick Cloud Backup retains all data from deleted users. The data can be restored to a public or shared mailbox, or to another user.

How long does it take to restore an item?

The time it takes to restore varies on the amount of data restored. Individual items can take as little as a couple of minutes while full mailboxes can take multiple hours depending on how much data is being restored.

Is SkyKick HIPAA compliant?

Yes, SkyKick conforms to all HIPAA requirements of a Business Associate. Once a covered entity completes and signs our Business Associate Agreement (BAA) SkyKick can create a HIPAA-compliant Cloud Backup subscription. The BAA contains the elements specified at 45 CFR 164.504(e), including: 

• A description of the permitted and required uses of protected health information by SkyKick. 

• The provision that SkyKick will not use or further disclose the protected health information other than as permitted or required by the contract or as required by law 

• Requirements to use appropriate safeguards to prevent a use or disclosure of the protected health information other than as provided for by the contract.

How can I try a SkyKick Cloud Backup?

Partners can try SkyKick Cloud Backup for free on their own Microsoft 365 tenant by registering on SkyKick.com and then requesting an Internal Use Rights (IUR) subscription. We highly encourage this as a first step for any MSP interested in learning more about SkyKick Cloud Backup.

SkyKick provides 3 distinct offerings for you customers’ unique needs

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