SharePoint & OneDrive for Business Backup

The ideal second service for SharePoint and OneDrive for Business


Protect Customers

2x+ O365 Unit Margins

Differentiate Offering

Promote Customer Retention

Protect customer data, improve customer retention, increase recurring revenue

Multiple data threats

There are multiple threats to data within SharePoint and OneDrive for Business, and fewer advanced data protection features within Office 365 for these products, compared to Exchange Online. Items in the recycle bin are unrecoverable after 186 days, but items can be intentionally purged making them unrecoverable.

Complete SharePoint and OneDrive for Business Data Protection

SkyKick Cloud Backup offers the most comprehensive Office 365 SharePoint and OneDrive for Business backup solution

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Multiple bulk and individual restore options

Full restore of sites, subsites, lists, OneDrive for Business accounts, Office 365 Groups, and more.
Granular restore of files, versions, list items, conversations, and more.
Point-in-time restore of OneDrive for Business accounts

Reliable and secure

SkyKick Cloud Backup uses industry leading 256-bit encryption at rest and 128-bit in transit. Your data never leaves the Azure environment, which ensures all the inherent security and compliance capabilities that Azure offers.

Up to 6 backups a day

SkyKick Cloud Backup takes multiple snapshots at regular intervals throughout the day. This ensures that the backups keep up with your customers.

 Partner Experience

Cloud Backup is an Office 365 SharePoint and OneDrive backup solution that is easy to implement and support, delivers a great customer experience, and includes free phone and email support.

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Easy to setup

Get going in minutes
No equipment or software to install
No complex configuration or customer action required
Simple interface and automated discovery does the heavy lifting

Efficient to Support

Find data quickly. Easy to browse. Powerful search.
One-click restore puts data right back where it was. No file overwrites.
Keep up with customer changes: Automated discovery identifies new users or content. Option to automatically add to the backup.

Great end-customer experience

Rapid restore of data gets customer back on track quickly.
Self-Service options make it easy for customer to restore data.
Partner-branded self-service portal available.

Free Phone and Email Support

Contact support for anything, from sales and setup to restoring data.

 Driver of Profitability

Cloud Backup is an Office 365 SharePoint and OneDrive backup solution that is easy to sell, low-cost to support, delivers predictable profitability, and is designed for partner success.

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Easy to sell

Addresses customer need to protect data
Option to add backup to SkyKick Office 365 migration
Easily enable customers to place Cloud Backup order on your website
Bundle with migration for reduced pricing

Predictable Profitability

Fixed pricing
Unlimited backup and retention
No overages
High margins

To-Partner Only

Products built for partner success
We don’t compete for customers
All customer leads go to our partners

Low Support Costs

Minimal effort required to restore data
Customer self-service options
ConnectWise Manage integration streamlines operations

SkyKick Cloud Backup and SharePoint & OneDrive for Business: Better together

Office 365 is the number-one cloud-based productivity suite, with powerful tools for communication, collaboration, and content creation. However, it is not designed to quickly and easily restore lost, deleted, or corrupted data to ensure ongoing productivity. Cloud Backup empowers your customers to get the most out of their Office 365 investment by protecting their data and productivity across the Office 365 tenant.


Empowers productivity
  • Always-on email, collaboration, and communication
  • Office Online applications
  • Add-on compliance-related features available
  • Limited retention

Protects data and productivity
  • Up to 6 automated backups per day
  • Easy setup and configuration
  • Unlimited backup and retention
  • Fast search and one-click restore
Example: Office 365 E1 + SkyKick Cloud Backup
Office 365
Cloud Backup
Office 365 + SkyKick
Data Protection & Data Recovery Features
E1
Cloud Backup
Combined
SharePoint and OneDrive for Business      
Deleted item retention 186 Day Unlimited Unlimited
Storage capacity baseline 1 TB Unlimited Backup 1 TB + Unlimited Backup
SharePoint storage capacity per user 500MB Unlimited Backup 500MB + Unlimited Backup
Protection from immediate permanent deletion of SharePoint site content by Site Admin and OneDrive for Business content by end user  
Autodiscovery of SharePoint sites and OneDrive for business accounts  
Backup and restore SharePoint files, lists, Classic Team Sites1 and subsites, and OneDrive for Business files, folders, and full account  
Point in time restore of OneDrive for Business accounts  
1Modern Team Sites include an Office 365 Group, so require a full Cloud Backup subscription that includes Office 365 Groups backup
 

Frequently asked questions

What are the benefits of having a SharePoint & OneDrive for Business Backup?

SkyKick Cloud Backup for SharePoint and OneDrive for Business provides a number of benefits both to MSP partners and their downstream end customers – the small businesses they serve.  For partners, it helps them provide a critical and highly valued service to their end customers – one that operates much like an insurance policy for key productivity data – and which extends Microsoft native data retention policies. Specifically, it gives these partners a powerful backup tool for the critical SharePoint and OneDrive for Business collaboration tools used by small businesses. These customers can thus quickly and accurately recover from unfortunate data loss incidents involving this mailbox data with minimal disruption, mitigating possible data loss costs.

Why do you need a SharePoint and OneDrive backup when using a cloud service?

Many small businesses may not be aware that the risk of data loss also extends to the cloud. As reported by the IT Compliance Policy Group, an industry research firm, 32% of businesses are impacted by data loss in the cloud. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware – and the detrimental costs from these incidents can be severe, up to $120,000 on average per incident for small businesses. Leveraging a cloud service like SharePoint Online or OneDrive for Business thus doesn’t necessarily protect you from these threats. For this reason – and the fact that native data retention policies provided by Microsoft may not be adequate – it is just as important to backup SharePoint Online and OneDrive for Business data as it was when these services were being managed on-premises.

How does a SharePoint and OneDrive for Business Backup work?

The SkyKick SharePoint Online and OneDrive for Business Backup solution operates adjacently, but distinctly from an Office 365 subscription. It is developed by SkyKick but operated and brought to market by partner MSPs, who offer this as an additional service to their small business customers. As a fully managed cloud-based Software as a Service (SaaS), it operates seamlessly in the background for Office 365 subscribers, without the need for any onsite hardware or software. All backup data is stored in a secure and encrypted state by SkyKick on Microsoft Azure, its exclusive public cloud infrastructure provider.

How can I try SkyKick Cloud Backup for SharePoint & OneDrive for business?

Partners can try SkyKick Cloud Backup for SharePoint and OneDrive for Business for free on their own Office 365 tenant by registering on SkyKick.com and then requesting an Internal Use Rights (IUR) subscription. We highly encourage this as a first step for any MSP interested in learning more about SkyKick offerings.

Do you offer SharePoint and OneDrive for Business data protection solutions?

Yes, SkyKick offers protection of SharePoint and OneDrive for Business productivity data through its SkyKick Cloud Backup offerings.

What are some potential data threats within SharePoint & OneDrive for Business?

Many small businesses may not be aware that the risk of data loss also extends to the cloud and includes services such as SharePoint Online and OneDrive for Business. As reported by the IT Compliance Policy Group, an industry research firm, 32% of businesses are impacted by data loss in the cloud. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware – and the detrimental costs from these incidents can be severe, up to $120,000 on average per incident for small businesses. For this reason, it is just as important to backup SharePoint Online and OneDrive for Business data as it was when these services were being managed on-premises.

What type of data does the SkyKick Cloud Backup for SharePoint & OneDrive for Business cover?

SkyKick Cloud Backup for SharePoint and One Drive for Business provides data protection of all the critical collaboration components of these services, including site collections, subsites, lists, files, versions, and OneNote data.

How does SkyKick’s offering differ from everyone else?

SkyKick Cloud Backup is a premium data protection service for Office 365, giving partners a powerful tool to help small businesses quickly and accurately recover from productivity data loss. Its differentiating features as a SharePoint backup solution are:

• Full backup coverage of all the SharePoint and One Drive for Business components, including site collections, subsites, lists, files, versions, and OneNote data. 

• Ability to offer unlimited backup storage and retention – including deleted users 

• Powerful search and restore capabilities to quickly recover from data loss 

• Industry-leading security and privacy policy support – HIPAA and GDPR compliance at no extra charge 

• Full cloud to cloud solution built exclusively on industry-leading public cloud provider Microsoft

Learn more about Office 365 backup offerings

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