Cloud Backup Suite
for Office 365

The ideal second service for Microsoft Office 365


Protect Customers

2x+ O365 Unit Margins

Differentiate Offering

Promote Customer Retention

Protect customer data, improve customer retention, increase recurring revenue

Complete Office 365 Data Protection

SkyKick Microsoft Office 365 Cloud Backup Suite offers the most complete backup solution


Exchange Online

SharePoint for Business

OneDrive for Business

Office 365 Groups

Microsoft Teams

More

Comprehensive Office 365 data protection

Exchange Online Backup: Email, calendar, contacts, tasks, notes, journals, public folders
SharePoint Backup: Site Collections, subsites, lists, folders, files, versions
OneDrive for Business Backup: Full account, folders, files, versions
Groups & Teams Backup: Conversations, Calendar, Files, Notebook, Modern Team Sites

Multiple bulk and individual restore options

Full restore of sites, subsites, lists, mailboxes, OneDrive for Business accounts, Office 365 Groups, and more.
Granular restore of emails, files, versions, list items, conversations, and more.
Point-in-time restore of mailboxes and OneDrive for Business accounts

Reliable and secure

SkyKick Cloud Backup uses industry leading 256-bit encryption at rest and 128-bit in transit. Your data never leaves the Azure environment, which ensures all the inherent security and compliance capabilities that Azure offers.

Up to 6 backups a day

SkyKick Cloud Backup takes multiple snapshots at regular intervals throughout the day. This ensures that the backups keep up with your customers.

 Partner Experience

Cloud Backup is an Office 365 backup solution that is easy to implement and support, delivers a great customer experience, and includes free phone and email support.

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Easy to setup

Get going in minutes
No equipment or software to install
No complex configuration or customer action required
Simple interface and automated discovery does the heavy lifting

Efficient to Support

Find data quickly. Easy to browse. Powerful search.
One-click restore puts data right back where it was. No file overwrites.
Keep up with customer changes: Automated discovery identifies new users or content. Option to automatically add to the backup.

Great end-customer experience

Rapid restore of data gets customer back on track quickly.
Self-Service options make it easy for customer to restore data.
Partner-branded self-service portal available.

Free Phone and Email Support

Contact support for anything, from sales and setup to restoring data.

 Driver of Profitability

Cloud Backup is a Microsoft Office 365 backup solution that is easy to sell, low-cost to support, delivers predictable profitability, and is designed for partner success.

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Easy to sell

Addresses customer need to protect data
Option to add backup to SkyKick Office 365 migration
Easily enable customers to place Cloud Backup order on your website
Bundle with migration for reduced pricing

Predictable Profitability

Fixed pricing
Unlimited backup and retention
No overages
High margins

To-Partner Only

Products built for partner success
We don’t compete for customers
All customer leads go to our partners

Low Support Costs

Minimal effort required to restore data
Customer self-service options
ConnectWise Manage integration streamlines operations

SkyKick Cloud Backup Suite and Office 365: Better together

Office 365 is the number-one cloud-based productivity suite, with powerful tools for communication, collaboration, and content creation. However, it is not designed to quickly and easily restore lost, deleted, or corrupted data to ensure ongoing productivity. Cloud Backup empowers your customers to get the most out of their Office 365 investment by protecting their data and productivity across the Office 365 tenant.


Empowers productivity
  • Always-on email, collaboration, and communication
  • Office Online applications
  • Add-on compliance-related features available
  • Limited retention

Protects data and productivity
  • Up to 6 automated backups per day
  • Easy setup and configuration
  • Unlimited backup and retention
  • Fast search and one-click restore
Example: Office 365 E1 + SkyKick Cloud Backup
Office 365
Cloud Backup
Office 365 + SkyKick
Data Protection & Data Recovery Features
E1
Cloud Backup
Combined
Exchange      
Deleted item retention 14 days1 Unlimited Unlimited
Storage capacity 50 GB per Mailbox Unlimited Backup 50 GB per Mailbox & Unlimited Backup
Can be configured to address compliance and litigation requirements Included w E3+ License or as an add-on
Data recovered as it was where it was  
Autodiscovery and backup of all mailboxes and Public Folders  
Restore Emails, Calendars, Contacts, Tasks, Notes, Journals, and entire mailbox  
Point-in-time restore  
Cross-mailbox restore  
SharePoint and OneDrive for Business      
Deleted item retention 186 Day Unlimited Unlimited
Storage capacity baseline 1 TB Unlimited Backup 1 TB + Unlimited Backup
SharePoint storage capacity per user 500MB Unlimited Backup 500MB + Unlimited Backup
Protection from immediate permanent deletion of SharePoint site content by Site Admin and OneDrive for Business content by end user  
Autodiscovery of SharePoint sites and OneDrive for business accounts  
Backup and restore SharePoint files, lists, Modern & Classic Team Sites2 and subsites, and OneDrive for Business files, folders, and full account  
Point in time restore of OneDrive for Business accounts  
Office 365 Groups and Microsoft Teams      
Deleted item retention 30 days Unlimited Unlimited
Mailbox Storage Capacity (Conversations & Calendar) 50 GB Unlimited Backup 50 GB + Unlimited Backup
Data Storage Capacity (Files & Notebook) 1 TB Unlimited Backup 1 TB + Unlimited Backup
Backup and restore Conversations, Calendar, Files, and Notebook  
1The default 14-day retention can be extended to 30 days
2Modern Team Sites include an Office 365 Group, so require a full Cloud Backup subscription that includes Office 365 Groups backup
 

Frequently asked questions

What are the benefits of using SkyKick’s Cloud Backup Suite for Office 365?

SkyKick Cloud Backup Suite for Office 365 provides a number of benefits both to MSP partners and their downstream end customers – the small businesses they serve.  For partners, it helps them provide a critical and highly valued service to their end customers – one that operates much like an insurance policy for critical productivity data – and which extends Microsoft native data retention policies. Specifically, it gives these partners a powerful backup tool for key productivity assets used by small businesses – including Exchange Online, SharePoint and OneDrive and the latest collaboration tools such as Office 365 Groups and Microsoft Teams. Small business customers can thus quickly and accurately recover from unfortunate data loss incidents involving this productivity data with minimal disruption, mitigating possible data loss costs.

What does SkyKick Cloud Backup Suite for Office 365 offer?

SkyKick Cloud Backup Suite for Office 365 operates much like an insurance policy for critical productivity data – one which extends Microsoft native data retention policies. Specifically, it gives MSPs a powerful Office 365 backup solution that protects all the key data used by small businesses – across the full tenant including Exchange Online, SharePoint, OneDrive for Business, Office 365 Groups and Microsoft Teams.

Why backup a cloud service like Office 365?

Many small businesses may not be aware that the risk of data loss also extends to the cloud. As reported by the IT Compliance Policy Group, an industry research firm, 32% of businesses are impacted by data loss in the cloud. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware – and the detrimental costs from these incidents can be severe, up to $120,000 on average per incident for small businesses. Having data in the cloud thus doesn’t necessarily protect you from these threats. For this reason – and the fact that native data retention policies provided by Microsoft may not be adequate – it is just as important to backup data flowing through cloud services as it was when that productivity data was being managed on-premises.

Do you offer Office 365 data protection solutions?

Yes, SkyKick offers complete protection of productivity data across the Office 365 portfolio through its SkyKick Cloud Backup Suite for Office 365. This includes backup of Exchange Online, SharePoint, OneDrive for Business, Office 365 Groups and Microsoft Teams.

What type of data does the SkyKick’s Cloud Backup Suite for Office 365 backup?

SkyKick Cloud Backup Suite for Office 365 is a market-leading o365 backup solution for small businesses. Its backup scope includes the complete set of Office 365 productivity data that small businesses rely on to collaborate, communicate and operate efficiently, from Exchange Online information (mail, calendars, contacts, notes, etc.) to SharePoint libraries and data, OneDrive files and folders, and data stored and used by Office 365 Groups and Microsoft Teams.

What is SkyKick Cloud Backup Suite for Office 365?

SkyKick Cloud Backup Suite for Office 365 is a market-leading Office 365 backup solution for small businesses. It gives SkyKick partners a critical and highly valued service to their end customers – one that operates much like an insurance policy for critical productivity data – and which extends Microsoft native data retention policies.

How can I try SkyKick Cloud Backup Suite for Office 365?

Partners can try SkyKick Cloud Backup Suite for free on their own Office 365 tenant by registering on SkyKick.com and then requesting an Internal Use Rights (IUR) subscription. We highly encourage this as a first step for any MSP interested in learning more about SkyKick Cloud Backup.

How does SkyKick’s offering differ from everyone else?

SkyKick Cloud Backup is a premium data protection service for Office 365, giving partners a powerful tool to help small businesses quickly and accurately recover from productivity data loss. Its differentiating features as an Office 365 backup solution are:

• Comprehensive backup coverage across the Office 365 portfolio – including the latest collaboration tools such as Microsoft Teams and Groups 

• Ability to offer unlimited backup storage and retention – including deleted users 

• Powerful search and restore capabilities to quickly recover from data loss 

• Industry-leading security and privacy policy support – HIPAA and GDPR compliance at no extra charge 

• Full cloud-to-cloud solution built exclusively on industry-leading public cloud provider Microsoft

Learn more about Office 365 backup offerings

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