The ideal second service for Microsoft Office 365

Protect customer data, improve customer retention, increase recurring revenue

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Comprehensive Microsoft 365 Data Protection

SkyKick Cloud Backup Suite offers the most complete Microsoft Office 365 backup solution


Exchange Online

SharePoint for Business

OneDrive for Business

Microsoft Teams

Comprehensive Office 365 data protection

  • Exchange Online Backup: Email, calendar, contacts, tasks, notes, journals, public folders
  • SharePoint Backup: Site Collections, subsites, lists, folders, files, versions
  • OneDrive for Business Backup: Full account, folders, files, versions
  • Groups & Teams Backup: Conversations, Calendar, Files, Notebook, Modern Team Sites

Multiple bulk and individual restore options

  • Full restore of sites, subsites, lists, mailboxes, OneDrive for Business accounts, Office 365 Groups, and more.’
  • Granular restore of emails, files, versions, list items, conversations, and more.
  • Point-in-time restore of mailboxes and OneDrive for Business accounts

Reliable and secure

SkyKick Cloud Backup uses industry-leading 256-bit encryption at rest and 128-bit in transit. Your data never leaves the Azure environment, which ensures all the inherent security and compliance capabilities that Azure offers. Backup data can be stored at any of the more than 15 Azure data centers available globally – including multiple country-specific options in Europe, North America and Asia. Customers can also opt to store backup data in their own Azure tenants (at additional cost).

Up to 6 backups a day

SkyKick Cloud Backup takes multiple snapshots at regular intervals throughout the day. This ensures that the backups keep up with your customers.

 Partner Experience

Cloud Backup is a Microsoft Office 365 backup solution that is easy to implement and support, delivers a great customer experience, and includes free phone and email support.

Easy to setup

  • Get going in minutes
  • No equipment or software to install
  • No complex configuration or customer action required
  • Simple interface and automated discovery does the heavy lifting

Efficient to Support

  • Find data quickly. Easy to browse. Powerful search.
  • One-click restore puts data right back where it was. No file overwrites.
  • Keep up with customer changes: Automated discovery identifies new users or content. Option to automatically add to the backup.

Great end-customer experience

  • Rapid restore of data gets customer back on track quickly.
  • Self-Service options make it easy for customer to restore data.
  • Partner-branded self-service portal available.

Free Phone and Email Support

Contact support for anything, from sales and setup to restoring data.

 Driver of Profitability

Cloud Backup is a Microsoft Office 365 backup solution that is easy to sell, low-cost to support, delivers predictable profitability, and is designed for partner success.

Easy to sell

  • Addresses customer need to protect data
  • Option to add backup to SkyKick Office 365 migration
  • Easily enable customers to place Cloud Backup order on your website
  • Bundle with migration for reduced pricing

Predictable Profitability

  • Fixed pricing
  • Unlimited backup and retention
  • No overages
  • High margins

To-Partner Only

  • Products built for partner success
  • We don’t compete for customers
  • All customer leads go to our partners

Low Support Costs

  • Minimal effort required to restore data
  • Customer self-service options
  • ConnectWise Manage integration streamlines operations

SkyKick Cloud Backup Suite and Microsoft 365: Better together

Microsoft 365 is the number-one cloud-based productivity suite, with powerful tools for communication, collaboration, and content creation. However, it is not designed to quickly and easily restore lost, deleted, or corrupted data to ensure ongoing productivity. Cloud Backup empowers your customers to get the most out of their Microsoft 365 investment by protecting their data and productivity across the Microsoft 365 tenant.

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Empowers productivity
  • Always-on email, collaboration, and communication
  • Office Online applications
  • Add-on compliance-related features available
  • Limited retention

Protects data and productivity
  • Up to 6 automated backups per day
  • Easy setup and configuration
  • Unlimited backup and retention
  • Fast search and one-click restore
Data Protection & Data Recovery Features
Microsoft 365
Business Standard
Microsoft 365 + SkyKick
General    
Protection against permanent deletion of content by users or administrators
Autodiscovery and enablement of backup for all resources
Free dedicated support
Exchange    
Deleted item retention 14 days1 Unlimited
Storage capacity 50–100 GB per mailbox 50–100 GB per mailbox & unlimited backup
Can be configured to address compliance and litigation requirements Included w E3+ License only
Allows for discovery and cross-mailbox search Included w E3+ License only
Restore emails, calendars, contacts, tasks, notes, journals, and entire mailbox  
Cross-mailbox restore Requires PowerShell
Point-in-time restore  
SharePoint    
Deleted item retention 186 Day Unlimited
Storage capacity baseline 1 TB 1 TB + unlimited backup
Enables simplified viewing of multiple versions of same file
Backup and restore SharePoint sites, libraries, lists, and files
Point-in-time restore   Coming Soon
OneDrive for Business    
Deleted item retention 186 Day Unlimited
Storage capacity per user 500 MB 500 MB + unlimited backup
Bulk restore OneDrive for Business files, folders, and full account
Point-in-time restore  
Microsoft 365 Groups and Microsoft Teams    
Deleted item retention 30 days Unlimited
Mailbox storage capacity (email & calendar) 50 GB 50 GB + unlimited backup
Data storage capacity (files & notebook) 1 TB 1 TB + unlimited backup
Backup and restore of Group mailbox, calendar, files, and OneNote  
Backup and restore of Teams standard and private channels, posts, and files  
Backup and restore of Microsoft Teams chats and files  
1Default 14-day retention can be extended to 30 days
2Modern Team Sites include an Microsoft 365 Group, so require a full Cloud Backup subscription that includes Microsoft 365 Groups backup

Data Center Locations: Australia, Canada Central, Canada East, France, Germany, Hong Kong, Japan, North Europe, Norway, Singapore, South Africa, Sweden, Switzerland, UK South, UK West, US, West Europe

 
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Frequently asked questions

Why backup a cloud service like Microsoft 365?

Many small businesses may not be aware that the risk of data loss also extends to the cloud. As reported by the IT Compliance Policy Group, an industry research firm, 32% of businesses are impacted by data loss in the cloud. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware – and the detrimental costs from these incidents can be severe, up to $120,000 on average per incident for small businesses. Having data in the cloud thus doesn’t necessarily protect you from these threats. For this reason – and the fact that native data retention policies provided by Microsoft may not be adequate – it is just as important to backup data flowing through cloud services as it was when that productivity data was being managed on-premises.

What are the benefits of using SkyKick’s Cloud Backup Suite for Microsoft 365?

SkyKick Cloud Backup Suite for Microsoft 365 provides a number of benefits both to MSP partners and their downstream end customers – the small businesses they serve.  For partners, it helps them provide a critical and highly valued service to their end customers – one that operates much like an insurance policy for critical productivity data – and which extends Microsoft native data retention policies. Specifically, it gives these partners a powerful backup tool for key productivity assets used by small businesses – including Exchange Online, SharePoint and OneDrive and the latest collaboration tools such as Microsoft Teams. Small business customers can thus quickly and accurately recover from unfortunate data loss incidents involving this productivity data with minimal disruption, mitigating possible data loss costs.

What type of data does the SkyKick’s Cloud Backup Suite for Microsoft 365 backup?

SkyKick Cloud Backup Suite for Microsoft 365 is a market-leading o365 backup solution for small businesses. Its backup scope includes the complete set of Microsoft 365 productivity data that small businesses rely on to collaborate, communicate and operate efficiently, from Exchange Online information (mail, calendars, contacts, notes, etc.) to SharePoint libraries and data, OneDrive files and folders, and data stored and used by Microsoft 365 Groups and Microsoft Teams.

What does SkyKick Cloud Backup Suite for Microsoft 365 offer?

SkyKick Cloud Backup Suite for Microsoft 365 operates much like an insurance policy for critical productivity data – one which extends Microsoft native data retention policies. Specifically, it gives MSPs a powerful Microsoft 365 backup solution that protects all the key data used by small businesses – across the full tenant including Exchange Online, SharePoint, OneDrive for Business, and Microsoft Teams.

What is SkyKick Cloud Backup Suite for Microsoft 365?

SkyKick Cloud Backup Suite for Microsoft 365 is a market-leading Microsoft 365 backup solution for small businesses. It gives SkyKick partners a critical and highly valued service to their end customers – one that operates much like an insurance policy for critical productivity data – and which extends Microsoft native data retention policies.

How does SkyKick’s offering differ from everyone else?

SkyKick Cloud Backup is a premium data protection service for Office 365, giving partners a powerful tool to help small businesses quickly and accurately recover from productivity data loss. Its differentiating features as an Office 365 backup solution are:

• Comprehensive backup coverage across the Office 365 portfolio – including the latest collaboration tools such as Microsoft Teams and Groups 

• Ability to offer unlimited backup storage and retention – including deleted users 

• Powerful search and restore capabilities to quickly recover from data loss 

• Industry-leading security and privacy policy support – HIPAA and GDPR compliance at no extra charge 

• Full cloud-to-cloud solution built exclusively on industry-leading public cloud provider Microsoft

How can I try SkyKick Cloud Backup Suite for Microsoft 365?

Partners can try SkyKick Cloud Backup Suite for free on their own Microsoft 365 tenant by registering on SkyKick.com and then requesting an Internal Use Rights (IUR) subscription. We highly encourage this as a first step for any MSP interested in learning more about SkyKick Cloud Backup.

Learn more about Microsoft 365 backup offerings

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