We understand that it’s a challenging time for many businesses, and our thoughts go out to everyone affected by the recent global outbreak of COVID-19.At SkyKick, we are particularly mindful of the challenges being faced by our Partners, and we want you to know that – as always – SkyKick is here to help you.
Our Commitment to You
We have been closely monitoring the COVID-19 outbreak for the last few weeks and have been working behind the scenes to put contingency and continuity plans in place to ensure no loss of product, platform or live support occurs during this pandemic.
Specifically:
- We have taken numerous proactive measures to ensure partners get the same support they have counted on for the last few years
- Our Azure platform has been scaled up to handle increased demand for Partners needing to move SMBs to the cloud
- Global, Free, 24/5 support remains unchanged. We continue to closely monitor phone and email service volumes to ensure the highest level of support
- We are continuing our development efforts to ensure the highest quality product experience for partners, and look for more important changes soon
As we reflect on the rapidly evolving social, government, and business actions being taken, we are optimistic that global efforts will yield a return to normalcy as quickly as possible.
We want to take this time to thank all of you for being part of our SkyKick community.
As always, we remain resolute in our commitment to our Partner Community. If there is any way that we can be of assistance, please reach out with questions, comments or concerns.
Be safe and well,
Todd and Evan
Co-CEOs & Co-Founders